Zero traffic means the hardware is not carrying traffic even if there is blocking on the cell. Below are the steps to check for this issue:
1- Filter out TRXs having zero attempts/traffic
2- Check those cells TCH availability - if there is low TCH, then resolve low TCH first
3- Examine TCH blocking on these cells - if there is zero blocking, then the traffic is not high enough
4- Inspect the below TCH channel allocation priorities to finalize the zero traffic TRXs and recommend for health check
Note: TRXs can have zero or low assignments with normal ranges of availability if there is no blocking.
1- Filter out TRXs having zero attempts/traffic
2- Check those cells TCH availability - if there is low TCH, then resolve low TCH first
3- Examine TCH blocking on these cells - if there is zero blocking, then the traffic is not high enough
4- Inspect the below TCH channel allocation priorities to finalize the zero traffic TRXs and recommend for health check
Note: TRXs can have zero or low assignments with normal ranges of availability if there is no blocking.